BUILDTRAFFIC.NET - REFUND POLICY

Thank you for choosing BuildTraffic.net. We value your satisfaction with our services. This Refund Policy outlines the conditions under which we issue refunds for our traffic generation, banner advertising, and social media marketing services.

1. GENERAL REFUND POLICY

Due to the digital and service-based nature of our offerings, BuildTraffic.net generally provides non-refundable services. Once our services have been delivered or access has been provided, refunds are typically not available unless otherwise specified in this policy.

2. SERVICE-SPECIFIC REFUND POLICIES

2.1 Traffic Generation Services

• Guaranteed Traffic Services: If we fail to deliver the guaranteed number of visitors within the specified timeframe, you may be eligible for a partial refund proportional to the undelivered traffic or, at our discretion, we may extend the campaign to fulfill the delivery commitment.
• Traffic Quality: We deliver real human traffic through legitimate means as specified in our Terms and Conditions. Claims regarding traffic quality must be submitted with supporting analytics data within 7 days of campaign completion.
• Cancellation Before Delivery: If you cancel a traffic campaign before we begin delivery, we may issue a refund less a 15% administrative fee.

2.2 Banner Advertising

• Banner Display Issues: If your banner advertisement fails to display correctly due to technical issues on our end, you may be eligible for a proportional refund for the affected display period or an extension of the campaign.
• Early Cancellation: Banner advertising campaigns canceled before their scheduled end date may receive a partial refund at our discretion, less a 20% cancellation fee and prorated for the time the campaign has already run.
• Campaign Setup: Once your banner campaign has been set up and launched, setup fees are non-refundable.

2.3 Social Media Marketing Services

• Monthly Services: For ongoing monthly social media management services, refunds are not provided for partial months. If you wish to cancel, please notify us at least 30 days in advance as specified in our Terms and Conditions.
• Custom Content Creation: Once we have delivered custom content or begun work on content creation, these services are non-refundable.
• Social Media Campaigns: For specific campaign-based services, if we fail to launch the campaign as agreed, you may be eligible for a refund less any incurred costs.

3. EXCEPTIONS FOR REFUND CONSIDERATION

We may consider refunds in the following exceptional circumstances:

• Service Not Provided: If we are unable to provide the service you purchased and cannot offer a suitable alternative.
• Technical Issues: If persistent technical issues on our end prevented the proper delivery of the service and we were unable to resolve these issues within a reasonable timeframe.
• Duplicate Charges: If you were charged multiple times for the same service due to a processing error.

4. REFUND REQUEST PROCESS

To request a refund, please follow these steps:

1. Contact our customer support team at support@buildtraffic.net with the subject line "Refund Request."
2. Include your order number, the service purchased, and a detailed explanation of why you're requesting a refund.
3. Provide any supporting documentation or evidence that may be relevant to your request (e.g., analytics data, screenshots of issues).
4. Submit your request within 14 days of the purchase or service completion, unless circumstances prevent timely notification.

We will review your refund request and respond within 5 business days. If approved, refunds will typically be processed within 10 business days. The time it takes for the refund to appear in your account depends on your payment method and financial institution.

5. REFUND METHODS

• Refunds will be issued using the same payment method used for the original purchase.
• For credit card payments, refunds typically take 5-10 business days to process through your credit card company.
• For other payment methods, processing times may vary.
• In some cases, we may offer account credits instead of monetary refunds, especially for partial refunds or service extensions.

6. NO-REFUND SITUATIONS

Refunds will not be issued in the following situations:

• After 30 days from the date of purchase.
• For services that have been fully delivered and meet our service specifications.
• If you violate our Terms and Conditions, resulting in service termination.
• For dissatisfaction with results when the service was properly delivered as described (e.g., traffic was delivered but did not convert to sales).
• For custom services or strategies developed specifically for your business.
• If you provided incorrect information (e.g., incorrect website URL for traffic services).

7. CHANGES TO THIS POLICY

BuildTraffic.net reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. It is your responsibility to review this Refund Policy periodically for changes.

8. CONTACT US

If you have questions about this Refund Policy or would like to discuss a potential refund situation before making a purchase, please contact us at:

Email: support @ buildtraffic.net
Website: https://www.buildtraffic.net/contact

This Refund Policy should be read in conjunction with our Terms and Conditions and Privacy Policy.